Effective Date: March 23, 2026
1. Introduction
Welcome to OneBPO LLC (“we,” “our,” or “us”).
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://onebpo.com.
By using our website, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
We may collect the following types of personal and non-personal information:
Personal Information
- Name
- Email address
- Phone number
- Messages or inquiries submitted through forms or chat
Automatically Collected Data
- Usage data (pages visited, time spent, etc.)
- IP address
- Browser type and device information
- Approximate location data
- Cookies and tracking technologies
3. How We Collect Information
We collect information in the following ways:
- When you fill out contact forms
- When you subscribe to newsletters
- When you communicate with us via chat or messaging tools
- Automatically through cookies and analytics tools
4. How We Use Your Information
We use the information we collect for purposes including:
- Responding to inquiries and providing customer support
- Delivering and improving our services
- Sending marketing communications (with your consent)
- Analyzing website performance and user behavior
- Enhancing AI and chatbot responses
- Ensuring website security and functionality
5. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Improve user experience
- Analyze website traffic
- Understand user behavior
You can control or disable cookies through your browser settings. However, doing so may affect certain functionalities of the website.
6. Sharing of Information
We do not sell your personal data. However, we may share information with trusted third parties such as:
- Hosting providers
- Analytics services
- Email and communication platforms
- AI and chatbot service providers
These third parties are obligated to protect your data and use it only for the purposes specified.
7. International Data Transfers
As we operate internationally, your information may be transferred to and processed in countries outside your jurisdiction. We take appropriate safeguards to ensure your data remains protected in accordance with applicable laws, including GDPR where applicable.
8. Data Retention
We retain your personal information only for as long as necessary to:
- Fulfill the purposes outlined in this policy
- Comply with legal obligations
- Resolve disputes and enforce agreements
9. Your Rights
Depending on your location, you may have the following rights:
- Request access to your personal data
- Request deletion of your data
- Opt out of receiving marketing communications
To exercise any of these rights, please contact us at: admin@onebpo.com
10. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.
11. Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.
12. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
13. Contact Us
If you have any questions or concerns about this Privacy Policy or your data, you may contact us at:
Email: admin@onebpo.com
14. GDPR Compliance (For EU Users)
If you are located in the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR), including:
- The right to access, update, or delete your personal data
- The right to object to or restrict processing
- The right to data portability
- The right to withdraw consent at any time
We process your data based on legitimate interests, contractual necessity, or your consent.
By using our website, you acknowledge that you have read and understood this Privacy Policy.