Maximizing Sales Through Multifaceted Order Taking Services

As brick-and-mortar retail companies finding a niche in multi-channel advertising, the exponential growth of customers’ orders has been observed. With a great majority of customers normally would want to verify information, confirm specifics, and have sales validated by a live person, OBPO understands how instrumental it is to capitalize on phone order taking, with multi-channel support.

Our team is continually updated on the latest trends and techniques to convert each call into a sale.

OneBPO sees customer convenience as the key. Our team of highly responsive, polite, and experienced order-taking professionals will address customers’ reason for calling and converting each call into a sale, letting none as much as possible go the drain.

OneBPO is PCI-DSS compliant. Our expert order takers conform to the process to the highest level and employ only industry-best practices. Monitoring, verification, and validation establish accurate pricing and observance of proper and complete disclosures, thus minimizing churn rate.

Agents On Standby: Ready Anytime 24 Hours A Week

Available 24/7

Agents On Standby: Ready Anytime 24 Hours A Week’ ensures you have access to our dedicated professionals around the clock. No matter the time or day, we’re just a call away, ready to provide immediate assistance and support. Count on us for reliable, responsive service 24/7, ensuring your needs are met promptly.

Tailored Engagement: Beyond Quotas, Building Relationships"

Customizable Solutions

We are not just after quotas. Our script and talent development system ensures that our appointment setters are trained in prospect warming, developing trust, after-meet-up prospect feedback system, and clearly communicating the value of your offers and propositions.

Evolving Excellence: Continuous Growth in Talent and Strategy

Quality Talents and Management

Our hiring process does not end with finding the right people for you. Our on-site management and training system guarantees constant growth — not just on on our talents but on our current management strategy and overall process. 

Your customers’ journey has lead them to you. OneBPO is your partner in completing that journey.

Got questions about our Services? Get a quick consultation call from our experts.